Budget :: Troubleshooting

Budget Help

Key Concepts
- Using Budget Help
- The Envelope Model
- Check Register
- Keep to a budget
- Saving Your File
- Credit Cards
- Cash
- Savings Accounts
- Troubleshooting
Getting Started
Work with Accounts
Work with Envelopes
Work with Income
Record Transactions
Work with Transactions
Calendar
Investments
Calculators
Import/Export/Sync
Reports/Statistics
Preferences

Budget Error Messages

Error messages in Budget normally indicate some sort of problem which is easily corrected.

Every effort has been made to make Budget as error proof as possible. However, it is impossible to predict the configuration of every machine that runs the program. File system errors do occur, and they can cause serious problems. It is extremely important that you back up your files on a regular basis. Run "Disk Utility" and see if there are any problems with your hard drive. Notify tech support of any error messages you receive that do not make sense to you.

Budget Tech Support email address: support@snowmintcs.com

Snowmint Web Forums: http://www.snowmintcs.com/forums/

Selection Errors

The first group of errors are selection errors. This means that the action you are trying to take requires you to first select either an account or envelope with a single click of the mouse and then try the action again. Most commands are disabled unless the proper items are selected.

Input Errors

Input errors are normally the result of typo's or not filling in a required field in a window. Budget will usually hilite the bad entry and allow you to change it.

Balance Error.
The From field must be specified.
A valid envelope name must be specified.
A savings envelope may not be specified.
There are no shares in this account.
This transaction would cause your checkbook to go negative. That is not allowed.

Miscellaneous Errors

There are certain conditions that prevent you from executing an action such as trying to delete an envelope that has unbalanced transactions pending. This would cause problems with the programs ability to correctly balance your checkbook since some of the outstanding transactions would be missing.

This envelope can not be deleted.
You can't delete the "Available" envelope.
This envelope can not be deleted since it has Sub Envelopes.
This envelope can not be deleted since it has unbalanced transactions.
You can not create a sub envelope to the "Available" envelope.

Integrity Errors

Budget is constantly checking for problems. Should they occur, the program will immediately inform you. Integrity errors are displayed at any time the program has determined that it is unwise to continue. You should quit Budget WITHOUT saving. The original file may still be valid, try restarting the program with the file and see if the problem persists. If the problem persists you should contact tech support as soon as possible. The integrity error may contain a code, if so, you should reference the code when you contact tech support.

Integrity error 1. The total amount in all envelopes does not match the amount in the bank account(s).
Integrity error 2. The total amount of pay allocations to envelopes does not match your pay.
Integrity error 3. The pay distribution is invalid.
Integrity error 4. The most recent transaction in an envelope or bank account history does not match the balance in that envelope or bank account.